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TO UNLOCK UNIFIED
COMMUNICATIONS & COLLABORATION
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ENHANCE PRODUCTIVITY &
USER SATISFACTION
Confidently and compliantly enable the
features that users want.
MAXIMIZE THE ROI OF
YOUR INVESTMENT
Fully embrace the collaborative benefits
of UCC for your organization.
mitigate regulatory
enforcement risk
Transform recordkeeping while keeping users
on monitored communications.
WITH THE MOST CERTIFIED COMPLIANCE INTEGRATIONS,
WHEREVER YOU COLLABORATE
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FOR UNIFIED COMMUNICATIONS
eComms
Electronic Communication Capture, Archive Connectors, Reconciliation, Unified Compliance Archiving, Unified Search, and Supervision
Chat
In Meeting Chat, Polling & Q&A
File share content
Project Management
CRM
Images & OCR
Files
Whiteboard
WeChat*
Line*
Secure Messages*
UC SMS
Mobile SMS
Fax
Transcripts
Summarization
aComms
Audio & Voice Communication Capture, Recording, Archive Connectors, Reconciliation, Unified Compliance Archiving, Unified Search, and Supervision
Call Center
Trader Voice
Voicemail
Call Logs
Summarization
Mobile Voicemail
Transcription
Translation
Multi-language
vComms
Visual & Video Communication Capture, Recording, Archive Connectors, Reconciliation, Unified Compliance Archiving, Unified Search, and Supervision
Emojis
Screenshares
Camera Share
OCR
Text in Images
Audio
Summarization
Video CMS
Social Video
Video Files
Whiteboard Images
Disclaimers
In Meeting eComms
KEY SOLUTIONS
UNIFIED CAPTURE
- Unify communication compliance capture
- Act as an archive connector with reconciliation for existing eComms & aComms infrastructure
- Enable better compliance and employee productivity
By leveraging existing eComms archives, voice recording systems, and compliance processes, you can enable more UCaaS/UCC features, increase the number of employees using monitored tools, and enhance employee productivity. This includes options to compliantly forward or store-and-forward data while introducing scalability, consistency, predictability, and repeatability in UCaaS capture integrations. Implementing three layers of reconciliation visibility and reporting for captured records improves audit responses and measurement of record-keeping.
UNIFIED SEARCH
- Improve compliance search coverage, responsiveness, and context
- Support all modalities from text, images, and transcripts to voice and video recordings
- Navigate conversation timelines and unify conversation views across UCC tools
An easy-to-navigate search system that covers voice, video, chat, email, images, emojis, files, whiteboards, participants, unified identity, and more. Includes the ability to replay voice and video recordings, search text in images, search chat timelines, and unify views of conversations across all communication types and content in those communications. You can investigate and export to case management tools and storage. It also provides compliant storage options and allows seamless archiving to S3 or Azure storage with managed 17a-4, 18a-6, and audit trail compliance.
PROACTIVE COMPLIANCE
- Detect risks faster with less time wasted
- Augment existing detections with patented ML & AI for detection review navigation and reporting
- Built-in audit and explainability reporting for ML & AI systems
- Patented risk remediation & prevention
ML with full explainability and built-in efficacy reporting detects risks and can be used in tandem with pre-existing and imported detections. AI assists reviewers in surfacing and navigating to risks in communication records and conversations. Protection mechanisms remediate communications, disable features for risky users, and insert training, disclaimers, and more in communications across what is shared, shown, spoken, and typed.
WHAT ARE CUSTOMERS AND PARTNERS SAYING ABOUT THETA LAKE?
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